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Delivery Information

Thank you for choosing Pet Playground Outlet for all your pet needs. We are delighted to offer fast and reliable delivery services within the United Kingdom. Please review the following information regarding our delivery policies:

Shipping Locations: We currently ship to all addresses within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

Delivery Times: We strive to ensure prompt delivery of your pet supplies. Once your order has been processed and confirmed, you can expect delivery within 2-5 business days. Please note that delivery times may vary depending on the availability of products and your specific location within the UK.

Shipping Methods: We work with reputable courier services to ensure the safe and timely delivery of your pet items. The shipping method for your order will depend on various factors, including the size and weight of the items. Rest assured that we will select the most suitable and reliable shipping option for your purchase.

Shipping Fees: We offer FREE UK SHIPPING

Order Tracking: Once your order has been dispatched, you will receive a confirmation email with a tracking number. This will allow you to monitor the progress of your shipment and estimate the expected delivery date. You can use the tracking number on our website or directly on the courier’s website for real-time updates.

Delivery Issues: In the rare event that you experience any issues with the delivery of your order, please don’t hesitate to contact our customer support team. We are here to assist you and resolve any problems you may encounter.

Delivery Restrictions: Please ensure that you provide accurate and complete shipping information during the checkout process to avoid any delays or delivery errors. We are unable to deliver to P.O. boxes, so please provide a physical address for delivery.

We appreciate your trust in Pet Playground Outlet for all your pet-related needs. Should you have any further questions or concerns regarding our delivery services, please don’t hesitate to reach out to our customer support team. Happy shopping for your furry friends!

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